My thoughts, let me show you them

For me, the hardest part of being a library assistant is I always expect people to be better than they are. When patrons leave a huge mess behind, it's not just an annoyance but a moral outrage. I went to a baseball game a few years ago where a homerun was hit into the stands not far from where I was sitting. This was just a minor league game so the ball wasn't worth anything, but even so I watched a grown man grab the ball out of the very hand of the little boy who caught it. When I understand that sort of thing, maybe I'll understand why people toss a pile of books on the floor and leave them for everyone to step over. Or why people put snakes in the bookdrop... or worse.